Wrongfully convicted and perma-banned for Scamming

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Wrongfully convicted and perma-banned for Scamming

Postby Fresh Top End on Thu Jan 10, 2019 1:21 pm

I go by the name of Fresh Top End

Many of you who are rooted in the steam rocket league trading scene know me.

Those of you who know me also know that I strive to be as honest and fair and keep a win-win trade in mind when I trade with you. Anyone who is in contact with me also know that I have not once, under any circumstances or occasion, sent you a link that required you to log-in your steam, nor would I ever ask you for your steam login credentials.

I want to add that I do not use any sort of VPN or IP - redirecting software. Although you guys don’t know this, Psyonix does, as I have provided them with my billing statements from my ISP.

On 1/8/2019, i was permenantly banned from rocket league without warning or reason. After putting in a support ticket, I was send the following response:

#238844

“Avatar Nico
Today at 12:00

The permanent ban that you received on 01/08/2019 was specifically for breaking Section 8(U) of our Terms of Use on 12/18/2018 and will not be lifted.
You can find our Terms of Use here: https://www.rocketleague.com/tou/

If you require help with any other matter, feel free to reach out to us again.

Rocket League Support will never ask you for your platform username or password. The only time you will need this is to open a support ticket, at this link.

Best regards,

Nico
Rocket League Support”

Section 8(U) states: attempts in any manner to obtain the password, account, or other security information from any other user.

Not once, in all my hours and thousands of people I’ve traded with, have I EVER sent a link to anyone in attempt to get their log-in credentials, nor have I ever asked for passwords, ect. In fact, I try to warn as many people as I can about this scam method to prevent it.

Not all, but some of you are aware of the amount of time and effort I’ve spent on Rocket League to get to the point I was at, at the time of my ban. (Will not disclose my inventory size do not ask)

Not only was I wrongfully banned, I’ve lost everything I’ve worked for, and I consider this to be a personal attack on my character and reputation. I have asked for the specific conditions or assumptions that led to my ban from psyonix, but was not given any.

Again, I was only given the above statement as a response from psyonix... accusing me of attempting to get login credentials, betraying my own friends, and trading partners, on a date where no significant or trade out of the norm has occurred.

I am dumbfounded, disappointed, and lost about what to do right now. I am only met with a gut wrenching message stating “You have been banned, this ban is permenant” whenever I log into rocket league.

I am posting this on a public forum to notify you guys on why I am no longer able to trade with you guys, as many of you are still contacting me for trades, even as I removed all my advertising.

If any of you have any suggestions on what I can do to prove to psyonix that I’ve never even ATTEMPTED to scam, decieve, or cheat anyone for their items, I am all ears simce as of now, it seems I’m not getting unbanned and there’s nothing I can do about it.

-Fresh
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Re: Wrongfully convicted and perma-banned for Scamming

Postby kakarotto001 on Thu Jan 10, 2019 3:53 pm

This is tottally unfair and not right to ban fresh top end.. i've been a friend with this person for over a year now and i know for sure that he's not into scamming and phishing people, never been , he's a trusted trader.. everyone knows that , i know for sure how much time and effort he puts in to do his legit trades, he has over 1000 positive reputations you can check his steam profile for that , i don't know how u guys did you came up with the idea of him scamming people.. u just banned a legit trusted trader instead of banning the true scammers who are out there right now scamming people thousand of times a day.. this is so dissappointed and can harm â person mentally, bcuz you have no idea how much work we "traders" put in trading.. i really hope that you can look on this again and resolve the misunderstanding .. i'm pretty sure fresh top end have been banned wronfully, no doubt about it :)
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Re: Wrongfully convicted and perma-banned for Scamming

Postby Bodypolitic on Thu Jan 10, 2019 4:00 pm

This is pretty unbelievable. I've done tons of trades with Fresh. Like TONS and never once was there anything underhanded in any of them. He's always been a stand up guy one of the highest rep traders on the scene. I really don't think he'd be involved in something like that all. Losing Fresh is a loss to the community as a whole.
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Re: Wrongfully convicted and perma-banned for Scamming

Postby AlexCuse44 on Thu Jan 10, 2019 4:28 pm

https://steamcommunity.com/id/Inline_4/ I'm assuming this is your profile.

I don't see a game ban listed but that is beside the point.

I feel sorry for you if this is truly a false ban and an error on psyonix's end. As you know large traders have many fake accounts which might have been the problem in your case. If support tickets do not work I would recommend contacting @Dirkened by pm on here as he is able to look into these things. Best of luck.

EDIT: I searched the account above through RL Insider's scammer database and nothing came up. Doesn't prove anything but I thought I would mention.
[how about yes]
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Re: Wrongfully convicted and perma-banned for Scamming

Postby Fresh Top End on Thu Jan 10, 2019 4:51 pm

Yes that is me and i do have many alts because some websites only permit a certain number of trades per account.

Thank you, if I do not hear any additional responses from support, I will pm Dirkended.
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Re: Wrongfully convicted and perma-banned for Scamming

Postby zGreenMachine- on Fri Jan 11, 2019 1:28 am

hmm I doubt they would ban you unless they actually had proof of you "scamming" someone, and if you go to support asking why you got banned they really should show whatever evidence they have. Hopefully Dirkened will be able to turn something up and help you get un-banned
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Re: Wrongfully convicted and perma-banned for Scamming

Postby Fresh Top End on Fri Jan 11, 2019 4:12 am

Not only have I never scammed and am adament that they will be able to produce no evidence, the very act of asking someone for their login credentials or sending a link would ruin my reputation which I take seriously. I think there was some sort of mistake or underlying assumption here. Anyway, thanks for the input and response as I’m checking here almost every hour for some sort or update from psyonix. staff...
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Re: Wrongfully convicted and perma-banned for Scamming

Postby AlexCuse44 on Fri Jan 11, 2019 11:28 am

^ remember that it can take a few days for a response as they receive thousands of support tickets. Keep us updated :)
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Re: Wrongfully convicted and perma-banned for Scamming

Postby Tentacles on Fri Jan 11, 2019 12:33 pm

Maybe OPs account got phished and was used as a trading account.
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Re: Wrongfully convicted and perma-banned for Scamming

Postby Scyonite on Fri Jan 11, 2019 1:27 pm

Tentacles wrote:Maybe OPs account got phished and was used as a trading account.


Given the fact that OP seems fairly trading competent that seems unlikely to me. I'm guessing it's just some misunderstanding or some faulty report that got OP flagged and banned.
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Re: Wrongfully convicted and perma-banned for Scamming

Postby Kogi on Fri Jan 11, 2019 2:19 pm

I've traded with fresh for a long time now and not once has he asked me for ANY personal information. He's always kept it professional and to the point. He's always gone out of his way to make our trade easy and speedy. I'm not sure if this helps but the way he got banned is dumb and i'd help him out as he's helped me out many times with items making sure I got the best deal possible.
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Re: Wrongfully convicted and perma-banned for Scamming

Postby fatabsim on Sun Jan 13, 2019 3:48 am

First off, I really don't know if these kind of posts can help determine the outcome of an (unjustified) perma ban sentence, however I'll say my piece. Fresh Top End is truly the most honest trader that I have come to meet on Rocket League and have known him on here for some time now. He is very generous with his time and extremely helpful whenever anyone is in need of help. Fresh Top and I have discussed the issues with Psyonix's different trading problems, and how they could be corrected. On a myriad of occasions, we have successfully warned other traders of the different scamming methods and what to watch out for to be safe. This is why the accusation of him scamming someone in any fashion is absurd. It is completely uncharacteristic of his personality and there is not a shred of doubt in my mind that this is a misunderstanding that could have happened with any trader. Having said that, I really feel that this ban should be lifted immediately. I'm sure many other traders would all say the same thing about his character. For a big name like Fresh Top to be accused of any sort of scam or illegal activity in any form would need substantial evidence to prove anything, however I'm 100% positive he will come out clean. He is really one of those whom people feel comfortable asking for help, and although this plea may sound trivial, the trading community is a big part of many individuals who choose to spend their money, time, and energy into this game to help make it what it is now. If this message is read, I urge you to please consider lifting this ban and at least listen to his side of the story before taking any permanent action.
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Re: Wrongfully convicted and perma-banned for Scamming

Postby Spiffers on Sun Jan 13, 2019 3:59 pm

I have the odd feeling, as much as this doesn't need to be said, that SOMEONE submitted a report saying "I lost this item in a scam!", and Psyonix went "Well, that guy was the one it was (immediately) traded to. Bet he's the culprit"

That being said, with Psyonix typically just going "Ok, so you got phished. Here's your one-time replacement of (now non-tradeable) items. Don't be dumb again", it does help with the "crying wolf" situation as you can only do it once at most.

Either way, this story does sound solid, the one oddity in this conversation is the amount of new accounts coming to his defense. I naturally want to believe the best in everyone. I just want to also point out the fact that it looks a little sketchy, though, when I bunch of new accounts show up to defend someone, because they likely did it either because:
A) Fresh Top asked them to on the side (like, through steam or something), and the degree of connection seems much higher, which could cause need for slight mis-truths being told about the story
or B) Someone is actually controlling multiple accounts and pretending to come to his defense.

I do want to say I don't believe B to be the case, and even with my problems with A, it's still all valid, anecdotal evidence. Just... realize that as much credit as you're providing, you're potentially causing discord as well.
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Re: Wrongfully convicted and perma-banned for Scamming

Postby Dimrik-_- on Sun Jan 13, 2019 6:17 pm

Spiffers, as with all things that are put upon us that we feel is unfair we vent our frustrations with friends and fellow traders, as probably is the case here and then them trying to show support with words of kindness and honorable dealings can come across as suspicious since they have never needed to say anything on this website because they themselves have not been wronged in such a way before by psyonix and hopefully never will, but i guess that would be option A) without the "he told them to" part but even with option B) that would be useless as comments like these likely fall on deaf ears if the op is correct and true in his testimony above.

Now then, ive dealt with fresh for some time now and would be surprised if he was anything but a stand up trader as he could have scammed me out of hundreds of keys/items a dozen times over and ive never heard anything negative of substance to even mention so if he were a phisher that would be really out of character and to be honest kinda stupid, why build an arsenal of items only to then start phishing when you dont even need items in that way when win-win trades are actually profitable at that scale.. i guess i wouldnt be surprised if this turned out to be a character assassination job as im assuming competition must be fierce and faking stuff is rampant but then again, psyonix holds all the info and all the cards and is truly god, judge and executioner considering at his level im sure its affected his livelyhood.
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Re: Wrongfully convicted and perma-banned for Scamming

Postby Fresh Top End on Sun Jan 13, 2019 6:19 pm

I was in a state of panic when I wrote that first post. In hindsight, I should have just waited for a second response. Did not intend to throw a pity party for myself. That being said, this guy is right it looks sketchy and to that I just wanna say thanks guys.

I’ll stop linking this thread.
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Re: Wrongfully convicted and perma-banned for Scamming

Postby AlexCuse44 on Sun Jan 13, 2019 6:22 pm

Fresh Top End wrote:I was in a state of panic when I wrote that first post. In hindsight, I should have just waited for a second response. Did not intend to throw a pity party for myself. That being said, this guy is right it looks sketchy and to that I just wanna say thanks guys.

I’ll stop linking this thread.


Have you heard back from support yet?
[how about yes]
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Re: Wrongfully convicted and perma-banned for Scamming

Postby Dirkened on Mon Jan 14, 2019 12:40 pm

Locking because this issue has been resolved.
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